| Carol Fliginger |
Sales Manager/Mortgage Department
309.682.1486 - Direct
309.696.3872 - Cell
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| With more than 25 years experience in real estate sales, management and appraising, Carol Fliginger truly understands all aspects of the home buying process. As the Sales Manager for Heritage Bank’s Mortgage Department, Carol educates the real estate community about the programs and mortgage options available to her customers, and lets them know the benefits of doing business with Heritage. |
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| In addition to her career with Heritage, Carol is a board member with the Advocates for Access Center, providing mortgage information for their clients during their homeownership classes as well as guiding individuals through the mortgage process. |
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| In 2005, she was named Community Partner of the Year, and received one of two Special Community Partner Awards in 2006. She is a member of The Financial Institutions Community Reinvestment Council (FICRAC), which helps educate area individuals with regards to their mortgage options, credit alternatives and financial literacy. |
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| “The Heritage Bank Team genuinely cares about the people we represent. We pride ourselves in developing the mortgage that is right for our clients…and then walk beside them every step of the way throughout the entire mortgage process.” |
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| Sharon Kuhlman |
A.V.P., Mortgage Lending
309.682.1484 - Direct
309.696.3781 - Cell
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| Having been born and raised in Central Illinois, Sharon knows the importance of a high level of customer service. “I keep the customer in mind throughout the process, from looking at products and rates to the service they receive after the loan is closed.” |
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| With over 15 years in the mortgage lending industry, she began as a tax/insurance secretary at a Savings and Loan, then became a processor/closer in a larger mortgage department. She has done mortgage origination for Heritage for almost five years, and is now Assistant Vice President of the Mortgage Lending Department. |
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| Her advice to first time homebuyers or those looking to refinance? “Make sure you have your credit in order and keep it that way,” she says. |
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| Linda Turner |
Mortgage Consultant
309.682.1485 - Direct
309.453.7033 - Cell
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| As a mortgage home loan originator, Linda brings 20 years of experience to Heritage, with the last 15 years spent in the top 10% of mortgage production at her previous organization. She is a member of the Women’s Council of Realtors and the Peoria Association of Realtors. |
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| Linda came out of retirement to sign on with Heritage Bank. “I missed working with my clients and the realtors. It gives me such joy to see people get excited about their new homes.” |
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| As she finances mortgage home loans, Linda strives to make sure her customers are aware of the products and services available and will work with them to make sure they find the one that’s best suited for their needs. |
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| John Lofgren |
Mortgage Consultant
309.682.1483 - Direct
309.369.6540 - Cell
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| Having served banking customers in Central Illinois since 1975, John’s philosophy is simple: Give the best product at the best price. As a mortgage consultant for Heritage, John believes that home ownership is one of the most important experiences in a person’s life, and says the personal attention given to their customers is what sets Heritage apart. |
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| A life-long Peorian, he was the president and founder of Citizen’s Mortgage Services for 19 years, and believes the best advice to give someone looking for a mortgage is to seek out a knowledgeable lender who will have your best interest at heart. |
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| Processors |
Carol Hopkins
Mortgage Loan
Administrative Assistant
309.689.9991 x5433 |
| As a mortgage processor for Heritage Bank, Carol is responsible for obtaining and preparing all necessary documents for loan approval. In addition to assisting the Loan Originators, Carol services mortgage customers, which is the part of her job that gives her the most satisfaction. With 15 years of banking experience, Carol says it’s Heritage Bank’s hometown atmosphere that makes it stand out from all the others. |
Shelly Windsor
Mortgage Loan
Administrative Assistant
309.689.9991 x5423 |
| With six years of banking experience, Shelly knows that buying a house is often one of the biggest investments a person will make in their lifetime. As a processor, Shelly ensures that all closing documents are in order, and organizes the file to make the closing process easy and efficient. “Our mortgage department truly cares about our customers,” she says. “We will bend over backwards to get your loan approved. In most cases, the approval is done here at Heritage Bank, so the process is that much faster.” |
Kay Ulrich
Mortgage Loan
Administrative Assistant
309.689.9991 x5418 |
| Kay sees the loan application as a puzzle that she feels fortunate to get to put together on a daily basis. “Sometimes I have all the right pieces, and other times they’re odd-shaped and a challenge to put together. But the completed puzzle results in a satisfied customer.” What makes processing unique at Heritage, she says, is the on-sight underwriting that gives the mortgage department the ability to obtain immediate approval. This tells Kay exactly what she needs from the borrower in order to get loan approval. |
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