Online Special Services
With Online Special Services, you can save time, improve your cash flow, and streamline your cash management procedures all in a fully secure environment.
- Real-time Account Balances
- Direct Deposit of Payroll
- ACH Origination
- Transfer Funds between accounts in real time
- Secure Account aggregation
- All in a fully safe and secure environment
Frequently Asked Questions
Online Special Services is our Online Cash Management product that allows business clients 24-hour, real-time access to their accounts. Businesses can view account information, move funds, check transactions, plus initiate stop payments, wire transfers, and ACH transfers.
This service is available to any bank customer with a business account. Businesses can also grant full or limited use of Online Special Services to employees.
Contact your local branch or a commercial banker to learn how to sign-up for this service. We will work with you to establish the appropriate plan and service levels for your individual business needs.
Access IDs will be provided to you once your enrollment applications have been approved and your account setup is complete.
When it comes to your passwords, we’ve taken the security to another level for Special Services customers with the Special Services Token. This small connectionless device provides an extra layer of security by generating a unique password to use each time you log in to Online Special Services.
Unlike other financial institutions that update information one or two times a day, Online Special Services is "real time." This means account balances and transactions are updated as soon as items are processed by the bank, delivering the most current information available.
You can access transactional information for your current statement cycle and previous statement cycle. You have up to 25 days after the last day of your previous statement to view and/or export the information.
Yes, information from your checking, savings, and loan accounts can be downloaded to your computer, and then imported into selected software applications such as Quickbooks®, Microsoft® Excel, Money, and other commonly used software. Note that not all file formats are supported. Some functions may also support the importation of data created in an accounting program to your Online Special Services applications.
QuickBooks® is a registered trademark of Intuit Inc.
Yes, depending on your level of service, you can initiate a wire transfer, or originate an ACH funds transfer.
For sole proprietors and owners, transfers can be made between personal and business accounts. This feature is not available for government, public entity, or nonprofit accounts.
Yes. With Online Special Services you can define access levels and set transfer limits for each employee.
What should I do with the confirmation number I receive after initiating a transaction such as a transfer?
You may either print the screen or simply make a note of the confirmation number for future reference.